Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
- Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and their shipping dept process the orders, which takes an additional 24 hours.
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15–30 business days. UK orders are arriving within 2-3 weeks most of the time. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.
- As a standard we always ask that you allow 3-4 weeks for delivery wherever you are in the world. We've never failed to dispatch one order but if you have any queries just get in touch.
Returns and Refunds
We do accept returns and we do keep our promise of 100% money back guarantee. Refunds will be given upon receipt of your returned item to us. We do not provide a return postage collection service nor do we cover the cost of your postage should you wish to return an item(s).